Frequently asked questions
What does Patient Stream's pricing structure look like?
Patient Stream provides three pricing tiers: a Month-to-Month plan at $397, a Quarterly plan at $997 offering a 15% savings, and an Annual plan at $3499, providing a 25% savings.
How does the free trial work?
Our free trial offers you a risk-free opportunity to experience Patient Stream’s services. After the trial, your preferred plan will automatically start, and charges will be applied accordingly.
Does Patient Stream require long-term contracts?
Patient Stream’s plans are flexible, with short-term and long-term options to best accommodate your clinic’s needs.
How can I upgrade or downgrade my package?
Changing your plan is as simple as contacting our customer service team, who will guide you through the process.
Are there any additional costs beyond the quoted price?
The quoted price includes all services within your chosen package. Any services outside your package will be discussed separately.
What payment methods do you accept?
We accept all major credit cards. Payments are automated for convenience and are processed after your trial period ends.
How does billing work with Patient Stream?
Clients are automatically billed via credit card after their trial period ends. The billing cycle aligns with your chosen plan.
Can I get a refund if I'm not satisfied?
Your satisfaction is our priority. If our services don’t meet your expectations, please reach out to our customer support team. Refund policies vary based on your contract terms.
What is included in the Patient Stream service?
Patient Stream services encompass lead generation, nurturing, and conversion to patients. All the associated tasks, like Facebook ad creation and management, are included.
Do I need to have a Facebook page and ad account?
Yes, a Facebook page and ad account are required as Patient Stream leverages Facebook’s advertising platform to generate and nurture leads.
Does Patient Stream service include third-party costs like Facebook Ads?
Third-party costs, like Facebook Ads, are separate from Patient Stream’s service fees. We’ll ensure you understand these costs during our initial discussions.
How does Patient Stream generate leads?
Patient Stream uses a sophisticated AI system to generate quality leads by leveraging successful Facebook campaigns.
How does Patient Stream ensure the leads are of high quality?
Our AI system identifies and nurtures leads, ensuring they are genuinely interested in your services before converting them into patients.
Does Patient Stream only work with specific types of clinics?
Patient Stream is versatile and can effectively cater to different types of clinics, including those offering chiropractic care, body contouring, laser treatments, and more.
How does Patient Stream help with patient acquisition for specific conditions?
Patient Stream’s AI is trained to cater to various conditions like sciatica, neck pain, knee pain, plantar fasciitis, etc., ensuring your clinic attracts the right patient pool.
Can Patient Stream help fill workshops hosted by doctors?
Absolutely! Patient Stream’s AI is adept at registering and confirming attendees for workshops hosted by doctors, ensuring your events are well-attended and successful.
Can Patient Stream help reactivate old patients?
Yes, Patient Stream’s system is designed to not only bring in new patients but also to reactivate old patients, improving your clinic’s overall patient engagement.
What is required from my clinic to get started with Patient Stream?
Getting started with Patient Stream is straightforward. All you need is a Facebook page, ad account, and a willingness to grow your patient base.
Is Patient Stream compliant with advertising rules and regulations?
Yes, Patient Stream is fully compliant with all advertising rules and regulations, including those from Facebook. We ensure all our ads are effective and legally sound.
What if I have more questions?
Our customer support team is always ready to answer your questions. Please reach out to us at (208) 271-9123. We’re here to assist you.
